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  1. Underfloor heating, is it the right choice? Chris Derrer 14-Mar-2018
  2. 3 Things That Really Annoy Plumbers Chris Derrer 23-Feb-2018

Underfloor heating, is it the right choice?

Chris Derrer - Wednesday, March 14, 2018

The idea of underfloor heating feels like quite a new one doesn’t it? Most of us haven’t grown up with underfloor heating in our homes, at best we may have heard that it was placed under top flight football pitches, to stop the ground freezing over for the game, but that was about it. Underfloor heating hasn’t been readily available to regular family home owners for very long, in comparison to other plumbing luxuries and services. So that being said, imagine this scenario… You’ve finished unclogging a wet wipe induced clog for what feels like the 100th time this week, however as you’re about to leave they quickly want to pick your brains for a second about getting some underfloor heating for the cold, hard, tiled floors in the winter. How do you know whether it’s a suitable solution for them, as oppose to getting some new radiators or insulation? Well here’s what to think about when your client asks:


Is there enough room?

Depending on the solutions available, your client must have ample space underneath the floor to insert the system. This can vary by quite a large margin, so best you familiarize yourself with all the available systems so you can offer solutions for whatever space you have available to install in.


Is wall-space an issue?

One of the reasons for getting underfloor heating is the fact that the walls are either too small to fit a sizeable radiator to, or the walls are blocked by art work or furniture. If wall space seems to be an issue, then underfloor heating could be the one. Fitting a radiator is generally always the easier job and therefore it will cost  dramatically less than underfloor heating… which is vital information that your client need to know before making a decision.



Does your client have ample budget? Underfloor heating can cost quite a bit of money to install because it requires a lot of work. Getting the flooring up, possibly having to replace it is hard enough as it is, as well as the intricate placement of pipes and/or electrics depending on if you have a dry, or wet system. Different systems have different cost implications from a materials and labour point of view, so best you know the budget before you suggest any options so as not to scare any clients off!


What can HPS do?

Our branches are full of knowledgeable staff that can talk you through the different kinds of underfloor heating available and the features and benefits of each. This can enable you to advise your clients on what would work best for them whilst offering super competitive prices. Find your nearest one here:

3 Things That Really Annoy Plumbers

Chris Derrer - Friday, February 23, 2018

As plumbers we have a very skilled, yet simple job. Everything flows downwards, payday is Friday and all you gotta do in the meantime is make sure remember not to bite your nails if you forget your gloves. Okay maybe it’s not that simple, some of us work hard and we don’t fit into the status-quo -  however, there is one thing that we can all agree on: there are certain jobs that don’t need to have been done, but you had to do them because the client messed up big time. And that’s okay. It’s our job at the end of the day, but sometimes, we really wish these things weren’t in our to-do list.

Here are 3 things that us plumbers would rather our clients wouldn’t do:


  1. Use drain unblocking products

There’s nothing more frustrating than causing a problem by trying to prevent another problem. But that’s exactly what a lot of people are doing by pouring corrosive drain cleaners down their plug holes to stop hairballs etc from causing a blockage. The highly corrosive nature of these products can cause them to irreparably damage your pipes and cause expensive work to be carried out.


  1. Use the toilet as a bin

For heaven’s sake! This one is kinda unforgiveable isn’t it? I mean, we can understand the confusion when it comes down to deciding if something is general waste or recyclable but having a crisp wrapper in your hand and having to decide between the bin and the porcelain is a little silly. Basically, rubbish clogs up pipes, and we know that only water and human waste is supposed to fit down there – NOT WET WIPES.


  1. Fiddle with valves 

Heating and radiator valves are specifically designed to retain pressure inside the hot water system, so why does the average Joe feel like he should fiddle with it? Answer: they just shouldn’t. If you have a tiny dribble or a great whacking leak… always call a professional. For a tiny dribble, the cost of the repair will usually be so low that it’s not worth risking disaster by fiddling. If it’s a big leak… don’t even think about trying it yourself.  Hot water inside a pressurised area with a hole in it spells disaster. Imagine pressured scolding water bursting out the system and into the home! It’s not safe, it’s not easy to fix and it could really damage the property.

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